Virtual reality is changing experiential marketing (VEM). It’s an interactive technique that establishes emotional connections, positive impressions and long-lasting relationships with consumers.
It also helps improve clients’ relationship with the brand, increasing customer lifetime value. But not every VR experience is a success story. Some fall short of their potential.
Storytelling
Virtual reality (VR) is an immersive experience that allows a user to interact with a simulated environment, usually using a headset or other devices. It is often augmented with additional sensory inputs, such as sound and touch.
VR can take many forms, including games, entertainment, education and medical applications. It is also a powerful marketing tool that can help brands convey their story in a more authentic and compelling way.
Depending on the application, VR can range from non-immersive experiences such as video games or websites that enable users to design their own home decor, to fully immersive virtual environments with a wide variety of interaction options. Typically, these experiences use three-dimensional stereoscopic displays and head/body tracking to create the illusion of immersion and provide realistic perceptual fidelity.
One of the most popular uses of VR is for entertainment, such as attending concerts or other live events that would be difficult to attend in real life. For example, some concerts are filmed in 360 degrees with omnidirectional cameras and then made available as VR experiences. Similarly, some theatrical performances are being presented as VR experiences in order to allow audiences who can’t travel or are otherwise restricted by COVID-19 restrictions to experience the show.
VR can be used in education as a way to teach students about complex topics such as anatomy or outer space. Educators can also use it to teach practical skills such as operating a piece of machinery or performing surgery.
It can also be used for more abstract learning by transporting students to a virtual place or setting such as the ocean floor or the moon. VR can also be used to improve empathy by allowing doctors to experience patients’ fears and concerns or to see how they might respond in certain situations.
The technology is still evolving, with headsets ranging from smartphones inserted into cardboard eyepieces to sophisticated systems that are able to sense head movement and track hand motions. VR is sometimes referred to as mixed reality or augmented reality, although these terms are somewhat misleading as they don’t fully capture the nature of the experience. In truth, a true hybrid of VR and AR is being developed that will allow users to interact with both real and virtual objects.
Authenticity
VR is a form of immersive media that creates the illusion of participating in a synthetic environment rather than simply observing it from an outside point of view. It uses a combination of three-dimensional stereoscopic display, head tracking, hand/body tracking, and binaural audio to simulate a fully immersive experience for the user. The immersive nature of VR is a major driver of its authenticity, which helps people connect with the experience and make it feel more real than traditional media.
The concept of virtual reality is older than the Keanu Reeves franchise, with its roots in the early 1900s when the technology known as stereoscopes was developed to create an immersive 3D image on a screen. More advanced efforts include the Vitarama process, which used multiple cameras and projectors to create an arc-shaped screen that was popular in the 1950s, as well as the Sensorama invented by Morton Heilig in 1962, which utilized wraparound projection and even artificial wind and odors to increase the authenticity of the experience.
In terms of experiential marketing, the best way to ensure authenticity is to ensure that all aspects of the experience are connected to your brand’s values and are in line with your company’s mission statement. This includes everything from the choice of venue to how the experience is presented to the audience. For example, a tech company can create an authentic and engaging virtual reality experience by inviting consumers to a home where they can interact with hands-free entertainment that showcases the power of voice-controlled technologies. The experience can be as simple as playing a Cheetos-themed game that’s powered by Amazon Alexa or as complex as creating an immersive and interactive movie theatre-style experience.
Authenticity is important for a number of reasons, including the fact that consumers are becoming increasingly fatigued with traditional advertising and are seeking out ways to avoid or block it altogether. By providing authentic experiences, brands can help to build trust and loyalty in their customers while also strengthening customer loyalty and fostering lasting connection.
Immersiveness
One of the keys to a successful experiential marketing campaign is providing an immersive experience. VR allows you to transport consumers into a virtual world that is incredibly realistic, which can help them connect with brands on an emotional level. It also eliminates distractions from the real world, allowing you to grab and hold attention for longer periods of time. This makes VR the perfect medium for experiential campaigns that want to create an impactful, unforgettable message.
VR is becoming increasingly popular among consumers, and many marketers are finding ways to use it in their campaigns. However, it’s important to remember that VR is still a relatively new technology, and quality matters. If you produce subpar content, it can have negative repercussions for your brand in the long run. To avoid this, you should focus on creating experiences that reflect your brand’s unique USPs and are aligned with its goals.
For example, Mountain Dew recently launched a 360 video that allowed users to take a virtual tour of its brewery, giving them a glimpse into the brewing process. This video experience was effective because it highlighted the company’s commitment to high-quality, authentic products. In addition, it also drove traffic to the brand’s website and social media channels, resulting in increased sales and exposure.
Another application of VR that’s gaining traction is allowing users to attend concerts in a virtual environment. Prerecorded concerts are filmed in 360 using omnidirectional cameras, letting the user move around the virtual space to feel like they’re at the actual concert. This is a great way to reach audiences who would otherwise be unable to travel or get tickets to live shows.
Immersiveness is also being used in other fields, such as education and professional training. VR can be used to transport students to historical sites, scientific laboratories, or outer space. This can enhance their learning and help them better understand complex subjects in a more engaging way. It can also be used to train medical personnel, allowing them to practice procedures before they are performed on patients. This helps prevent mistakes and improve patient outcomes.
Engagement
VR has become popular for its immersive nature and can be used to simulate experiences that directly impact people’s lives. For example, VR can be used to practice medical procedures that would be too dangerous or costly to do in real life. It can also be used to provide therapists with the opportunity to observe how a patient may react to certain situations. These experiences can help improve the quality of care provided to patients and decrease the number of mistakes during operations.
Another area where VR is making a difference is in the field of education. Research has shown that students are more engaged with educational material when they use VR. The technology can help teachers better understand how to engage their students and create more effective learning environments. VR can also be useful in promoting physical health and wellbeing by encouraging users to participate in virtual fitness activities.
For example, VR can be used to play games that require vigorous body movement, such as virtual sports or martial arts. These games are known as exergames, and they have been found to be more engaging than traditional video games that use a controller. In addition, VR headsets can be used to block out visual and audio distractions so that users can focus on the game content and their surroundings.
VR is also being used to deliver media, such as movies or TV shows. VR can be used to create an immersive environment that allows users to interact with the media in a more natural way, for example by moving their heads around and looking at different parts of the scene. It can also be used to display 3D models of prototypes or designs that would be difficult to show on a flat screen.
Using VR in your marketing strategy can create a unique and memorable experience that will resonate with your customers and build brand loyalty. It is important to carefully consider your target audience and the type of experience that will most appeal to them. Additionally, it is important to make sure that your experience is safe and does not cause any discomfort. The last thing you want is for your customers to experience VR-induced motion sickness, which is referred to as cybersickness [72].
Next Edunow paths
Useful next reads
Hub
Sales & marketing hub
Decision guides for lead capture, CRM, email and campaign workflows.
Guide
Best CRM for small business
Choose CRM software by pipeline discipline and follow-up ownership.
Guide
Best email marketing tools
Compare email platforms by list size, automation and follow-up fit.
Guide
Best landing page builders
Choose landing page software by offer, forms and campaign workflow.
Start here
Start with the source map
Find the right Edunow path for tool choices, workflows and operating decisions.
Checklist
Audit your tool stack
Use the checklist to spot duplicate tools and weak handoffs.